bb8 Responsible Gambling
Gambling is best when it is a source of fun. bb8 wants every member to play safely, in good health, and within their own means.
Our Commitment
At bb8 we believe gambling is entertainment — not a livelihood or a solution to financial problems. The mental and financial wellbeing of every member is our highest priority.
Before joining the bb8 platform, every user is advised to read our Terms and Conditions carefully. They contain detailed guidelines on account management, betting limits, and bonus use.
Our platform is strictly prohibited for anyone under 21. Age is verified at account creation and additional identification may be requested in any case of doubt.
The foundation of responsible gambling is setting a budget and sticking to it. The urge to bet more in order to recover losses creates a dangerous cycle. bb8 wants its members to take the necessary steps before they fall into that cycle.
Under our Privacy Policy, if unusual playing patterns are detected through analysis of a member's behaviour, our team may contact that member directly.
Set your daily deposit limit
This form is for display only. To change your limits, speak to us in live chat.
Tools to Control Yourself
bb8 gives every member the ability to set their own limits. Contact our 24/7 live chat to use any of the tools below.
Set a deposit limit
Set a maximum on how much you deposit per day or per week. Lowering a limit takes effect immediately; increasing it requires a 24-hour waiting period.
Session time limit
Set a time limit on how long you play in one go. When the limit is reached, the platform will automatically show a break notification.
Temporary break
If you want to suspend your account for a few days or weeks, select cooling-off. During this period, logging in or making a deposit will not be possible.
Permanent self-exclusion
If you want to close your account for a long period or permanently, choose self-exclusion. Once the request is made, the account cannot be reopened before the chosen period ends.
Weekly loss limit
Set a maximum amount you are willing to lose in one week. Once the limit is reached, betting will stop for the rest of that week.
24/7 support
Contact our live chat or email directly to set or change any limit. Support is available in both Bengali and English.
Warning Signs of a Problem
Gambling problems develop gradually — many people do not notice when entertainment has become a dependency. If you see any of the signs below in yourself or someone close to you, take action right away.
- You keep placing larger bets to try to recover lost money and cannot stop.
- You are using household money, loans, or borrowed funds to gamble.
- When you cannot play, you feel restless, irritable, or stressed.
- You are hiding your gambling from family and friends.
- You are spending hours gambling while neglecting work, studies, or personal relationships.
- You have set limits for yourself but keep breaking them.
- Thoughts about gambling are affecting your sleep, eating, or ability to focus on daily tasks.
Ask yourself
If the answer to any of these questions is "yes", seek help now:
- Did I spend more than my set budget last month?
- Have I wanted to quit gambling but been unable to?
- Is my family worried about my gambling?
- Am I keeping my gambling a secret?
- Have I gambled with money set aside for an urgent need?
Where to Get Support
Acknowledging a problem is the most courageous step. You are not alone — bb8's support team, your family, and professional counsellors are always there for you.
bb8 live chat support
Speak directly with our team via bb8's 24/7 live chat. Bengali or English — whichever you prefer. For self-exclusion, deposit limits, or any concern, we will assist you without bias.
Contact by email
If you prefer not to speak directly, write to us by email. Our support address is:
Your message will be replied to as quickly as possible.
Family and close ones
Open up to a family member or a trusted friend. Their support is often more effective than professional advice. Letting people close to you know is the first step toward resolving a problem.
Professional counselling services
Consult a mental health specialist or behavioural therapist. Psychiatric and counselling services are available in Bangladesh — contact community health clinics, the psychiatry departments of medical colleges, or private counselling centres.
Asking for help is not a sign of weakness — it is a sign of awareness. You can find more information about responsible gambling on our FAQ page.
What Parents Should Do
It is very important for parents to make sure that no minor or young person in the family can access online gambling platforms. bb8 strictly follows a 21+ policy — but a few extra steps can be taken at home for added protection:
- Use parental control software on family devices and block access to gambling sites.
- Do not share your bb8 account password and login details with other members of the family.
- Have open conversations with children and teenagers about the risks of online gambling.
- If you think a family member is in trouble, let bb8's support team know — we will assist with full confidentiality.
To ensure your family's safety, learn more about bb8's principles and commitments on our About Us page.
Remember
- No one under 21 may open an account.
- Gambling is always for entertainment — not as a source of income.
- Only play with money you can afford to lose.
- Take regular breaks and keep a balance with other activities.
Responsible Gambling FAQ
Answers to common questions about responsible gambling are provided below.